12 November 2009

Pureness Bird's Nest has no physical store?

We received a few phone calls to asked whether we have a store, which allows customers to view the bird's nest before ordering after we started to advertise on Google search platform.

Yes, Pureness Bird's Nest does not operate any physical store, why?

It is widely known that rental fee for a service provider is one of the most significant overheads. Such overhead is added in the selling price of the product everywhere. Therefore, to avoid a physical store is one of the most effective overhead reduction strategy. To fulfil our objective of providing the high quality of bird's nest at the most affordable price to benefit more customers, We will try to avoid operating a physical store and give the cost saving directly to customers.

Then how do I view or smell Pureness Bird's Nest?

We understand that customers would feel more comfortable to see and smell our bird's nest before ordering. Even without a physical store to view our bird's nest, customer can always arrange an meet-up with us to view our bird's nest at a place and time that is convenience for both parties.

However, customers have to take note that we only provide a sample of small and broken pieces of bird's nest for viewing and smelling purposes. We do not open the prepacked bird's nest (Select, Golden and Platinum Pack), as once open, it is considered sold.

Even without viewing of our bird's nest, customers can have a peace-of-mind as all our bird's nest is cover by our Quality Assurance Policy. Which includes the following;

1.Ensure that our Bird's Nests are 100% Authentic Bird's Nest.

2.Ensure that all our Bird's Nest are 100% Pure and free from any impurities.

3.Ensure that all our Bird's Nest are free from:
a) Bleaching Agent
b) Preservatives
c) Additives
d) Colouring
e) Chemical

4.No Unpleasant Smell, only light scent of an egg (soluble protein)

5.Water moisture level of Pureness Bird's Nest is less than 10%. (Get more bird's nest per gram, instead of water.)